Returns & Exchanges

At LONVITALITE, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original condition and include the RMA form inside the box to ensure your refund is processed correctly.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.